At TAKACHIA, every bike begins with a promise of precision, reliability, and lasting performance. Every TAKACHIA frame is protected by our direct 1-to-1 Frame Replacement Warranty, offering riders complete peace of mind. If your frame develops a covered structural failure due to manufacturing defects, we will replace it with a brand-new frame instead of repairing it.
This commitment applies to every model in our collection, including the TIIME Series Chromoly and Aluminium, the REDEFINE Series, and the K1 Kids’ Bike. No matter which TAKACHIA you ride, your frame is protected by the same promise of quality and trust.
Confidence Engineered Into Every Frame
Each TAKACHIA bicycle is the result of advanced engineering and meticulous craftsmanship. Every frame undergoes strict quality checks, from seamless welds to geometry alignment, ensuring long-term durability and rider safety.
Because we have complete confidence in our design and manufacturing process, we provide something very few brands offer: a 1-to-1 frame replacement warranty. If a covered structural failure occurs, your frame is replaced with a brand-new frame. We do not repair, refurbish, or recycle frames for replacement. This policy reflects our belief that a warranty should not just protect riders; it should reflect the strength of the engineering behind every TAKACHIA.
Simple, Transparent, and Worldwide
Premium products deserve premium support. That is why our warranty claim process is simple, transparent, and globally accessible.
1. Contact your original point of purchase (dealer or authorised retailer).
2. If your dealer is unreachable, email info@takachia.com for direct assistance.
3. Our support team will respond within 24 working hours, guiding you through every step until your issue is resolved.
Once your claim is verified with proof of purchase and registration, TAKACHIA will replace the damaged frame with a new one. We provide worldwide coverage so that every TAKACHIA rider, whether in Singapore, Dubai, Taiwan, or anywhere in the world enjoys the same level of support and assurance.
Our Confidence, Your Assurance
We believe clarity builds trust. Instead of marketing claims, here are straightforward answers to the questions riders ask us most about our 1-to-1 Frame Replacement Warranty:
Why are we able to provide a 1-to-1 Frame Replacement Assurance?
The reason is simple. We have absolute confidence in the quality of every TAKACHIA frame we design and produce. We will never take a gamble on our liability or your safety.
How does TAKACHIA achieve this confidence?
We reverse the industry norm. While many brands look for ways to cut costs, we ask a different question — How can we invest more in every stage of design and production to continually challenge the limits of perfection?
What is the rationale behind this approach?
The logic is clear. Why spend energy on the cure when we can invest everything in prevention from the start?
“An eagle sitting on a tree is never afraid of the branch breaking, because its trust is not in the branch but in its own wings.” — Charlie Wardle
That is the TAKACHIA Standard: Our Confidence, Your Assurance.
Built on Trust, Backed by Engineering
The TAKACHIA warranty covers structural frame integrity, including the main frame, non-suspension fork, and rear frame. It does not cover cosmetic blemishes or wear-and-tear components, allowing us to focus on protecting what truly matters: the strength and safety of your frame.
Coverage duration varies by model, with lifetime protection for the TIIME Series Aluminium Version when registered through the extended warranty programme. For complete details, please visit our Warranty Policy Page.
Ride Without Worry
We introduced the 1-to-1 Frame Replacement Warranty to give every rider the confidence to enjoy the journey without fear of frame failure. Whether you are commuting daily, exploring new routes on weekends, or travelling abroad, your TAKACHIA is designed to perform and built to last.
Our customer support team is always ready to assist, responding within 24 working hours to ensure a smooth and stress-free experience. When you choose TAKACHIA, you are not only investing in a bike; you are joining a brand that rides beside you with the same passion and commitment.
Discover the Confidence of Lifetime Coverage
Experience the freedom to ride with complete peace of mind. Explore the TIIME Series Aluminium, engineered for excellence and protected for life under TAKACHIA’s 1-to-1 Frame Replacement Warranty.
